WE’RE HERE TO HELP
Fridge Support
Get help with your account, kitchen data, Family household, subscription, Smart Add, community content, or privacy request.
PRODUCT IDEAS & IMPROVEMENTS
Help shape Fridge
Request an improvement, vote privately on ideas from other members, follow what is trending, and read official responses from the Fridge developer.
Sign-in is required. For urgent account, billing, safety, or privacy help, please email support instead.What to include
- Your Fridge username and account email or phone number.
- The device and browser or app version you were using.
- What you expected, what happened, and approximately when.
- A screenshot only if it does not expose private household or payment information.
Account and billing
For sign-in trouble, subscription status, promotion questions, or suspected unauthorized access, use the subject “Account and billing.” To cancel a subscription, use the subscription controls of the original seller—Apple App Store, Google Play, or the Fridge web billing portal. Fridge will not require a support call to cancel. Deleting the app or account does not by itself cancel an outside subscription.
Food or community safety
Use Fridge’s private Report control for a community post or profile. For urgent privacy, impersonation, copyright, or dangerous-food-guidance concerns, email support with a direct link or username.
Privacy requests
Use the account deletion page for deletion. For access, correction, export, or other privacy requests, email support from the address connected to your Fridge account so we can verify the request.
Service status
Fridge does not yet operate a public status page. During beta, known service interruptions will be communicated through the app or support.